English Business Letter

Salutation

	mark desired lines and complete the sentences
	DearDear MrDear MsDear Mrs (British English)
	DearDear Mr.Dear Ms.Dear Mrs. : (American English)
	Dear SirDear SirsDear MadamDear Sir or Madam (British English)
	GentlemenLadiesLadies and GentlemenTo whom it may concern: (American English)

Subject

	mark desired lines and complete the sentences
	SubjectRe:
	SubjectRe: Your letterYour orderOur orderYour dispatch note… dated JanFebMarAprMayJunJulAugSepOctNovDec 01020304050607080910111213141516171819202122232425262728293031, 202120222023202420252026
	SubjectRe: Your orderOur orderYour dispatch noteAcknowledgement of ReceiptAcknowledgment of Receipt…
	SubjectRe: Your orderOur order… no.
	Your letterYour orderOur orderYour dispatch note… dated JanFebMarAprMayJunJulAugSepOctNovDec 01020304050607080910111213141516171819202122232425262728293031, 202120222023202420252026
	Your orderOur orderYour dispatch noteAcknowledgement of ReceiptAcknowledgment of Receipt…
	Your orderOur order… no.

Dispatch Note

	mark desired lines and complete the sentences
	We are pleased to inform youThis is to inform youWe hereby inform you that your goodsthe items you ordered… were sent todaywill be delivered tomorrow….
	We hope that we have executed your order to your full satisfactionthat the goods will arrive in perfect conditionthat the goods have arrived in perfect condition and look forward to doing business with you againhope you will allow us to carry out your orders again in the future.

Acknowledgement of Receipt

	mark desired lines and complete the sentences
	We have receivedThis is to confirm delivery of your shipmentyour delivery….
	Your deliveryYour shipment… arrived onarrived in perfect condition on… JanFebMarAprMayJunJulAugSepOctNovDec 01020304050607080910111213141516171819202122232425262728293031, 202120222023202420252026.
	Your deliveryYour shipment… has just arrivedarrived in perfect condition….
	Many thanksThank you very muchWe thank youWe thank you very much for executing our order professionallyexecuting our order promptlyprocessing our order promptlyexecuting our order in due time.

Greeting

	mark desired lines and complete the sentences
	Yours sincerelySincerely yoursYours faithfullyFaithfully yours (British English)
	SincerelySincerely yours, (American English)
	RegardsKind regardsBest wishes (additional options for e-mails)

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