Business English Info

Careers

What Recruiters Hate About Resumes And Cover Letters

Practice Speaking

Powerful Phone Interviews

Marketing

Does Your Marketing Pass This 10-Point Test?

Nine Power Words To Punch Up Your Ads

Negotiations

Cross Cultural Negotiations

Negotiating Skills Will Get You Ahead

Customer Service

Complaints Are Actually A Good Thing!

Dissatisfied or Rude Customers Can Be Satisfied Customers

Communicating Value

Shopping

Learning the eBay “Lingo”

10 tips for increasing your eBay response

How to respond to an eBay buyer’s complaint